Skip to content

Privacy policy

This policy explains what FIXED COSTS LTD does with the information you share when you make an enquiry.

Who is responsible

FIXED COSTS LTD, company number 16425925, registered in England and Wales. Based in the West Midlands. Working with businesses across the UK. You can reach us at hello@fixedcosts.co.uk.

What information is collected

When you complete the enquiry form, the details you enter are placed into an email that you send from your own email application. That means your enquiry reaches us as an ordinary email containing the name, business, contact details and project description you chose to include.

How it is used

Enquiry information is used to reply to you, discuss your requirements and prepare a scope and price. If you go ahead, it is used to deliver and administer the agreed work. It is not sold, and it is not used for unrelated marketing.

How long it is kept

Enquiry correspondence is kept while there is an active conversation or project, and afterwards only where there is a genuine business or legal reason to retain it, such as records relating to work carried out.

Your rights

You can ask what information is held about you, ask for it to be corrected, or ask for it to be deleted where there is no reason to keep it. Email hello@fixedcosts.co.uk and your request will be handled. If you are unhappy with the response, you can raise a complaint with the Information Commissioner's Office.

Cookies and analytics

This website does not set advertising cookies. If analytics are added in future, this policy will be updated before they are used.