Usually with mapping the current process and building a prototype on real data. That settles what is actually needed before any production build is quoted.

Can you quantify the time saved?

Only using your own figures. Tell me how long the task takes and how often it runs, and we can estimate it together rather than my inventing a percentage.

Who holds the credentials?

You do. API access lives in your accounts, secrets stay server-side, and everything is documented at handover.

Automation & integrations

Automation and integrations

Automation and integration work removes repetitive digital tasks: connecting systems so data moves once, building the tool that produces what your team assembles by hand, and handling routine enquiries without inventing answers.

If you are not sure which of these applies, a workflow discovery and prototype is usually the cheapest way to find out.

3 specialist services

What I can help with

API & CRM integrations

Connect websites and business systems, including HubSpot, Sage and WooCommerce, with agreed mapping, error handling and monitoring.

Internal tools & workflow automation

Scoped dashboards, reporting and operational tools, including production planning and reductions in repetitive manual processing.

AI chat & enquiry automation

Source-grounded enquiry assistance, lead qualification, human handover and CRM routing, with defined limits and escalation.

How to choose

Which one do you need?

Systems that do not talk to each other

API and CRM integrations covers the mapping, authentication, error handling and monitoring behind a dependable connection.

Work done by hand in spreadsheets

Internal tools and workflow automation covers dashboards, reporting and operational tools built around your actual process.

The same questions every day

AI chat and enquiry automation answers from approved content, qualifies enquiries and hands over to a person when it should.

Defined starting points

Common ways this work begins

Each has an indicative scope. The price is fixed once the detail is agreed.

Workflow discovery and prototype

A working prototype and a documented route to production.

Fixed price after scoping

Mapping of the current process
Definition of the required result
Review of system access and limitations
An agreed working prototype

Delivery timing: Agreed in your proposal

Discuss this package

Integration build

A dependable connection between two or more systems, monitored and documented.