Can you get a bad review removed?

Only Google can remove reviews, and only where they breach its policies. What genuinely helps is a prompt, measured public response, which the workflow covers.

Do we need a shop or office?

Service-area businesses can appear without a public premises, subject to Google's own eligibility and verification rules. I will not publish an address you do not want public.

Does this replace SEO?

No. It is one visible surface for local searches and works alongside your website's own search work.

Digital marketing

Google Business Profile management

Google Business Profile management, still widely known as Google My Business, keeps your business listing accurate, complete and active so local searchers find the right information. It suits businesses serving a local area or customers who check a listing before making contact.

Discuss profile management All digital marketing

When this helps

Problems this solves

Wrong or outdated information on a listing you cannot access.
A thin profile with no services, categories or recent images.
Reviews left unanswered for months.
Duplicate or unverified listings confusing customers.

Scope

What's included

Every quote lists the deliverables in writing, so there is no ambiguity about what you receive.

Deliverables

Profile setup or access recovery, subject to Google's verification process.
Category selection and complete service and attribute information.
Business description and service descriptions written for real searches.
Image set organised and uploaded, with guidance on what to keep adding.
Posting schedule with content your team can sustain.
Review-response workflow, including tone guidance and escalation.

Not included as standard

Eligibility, verification and suspension decisions rest with Google.
Review removal cannot be promised; only genuine policy-breach reporting is possible.
Fake reviews will not be solicited or written.

Anything here can be added to the scope and priced separately.

Defined starting point

Profile optimisation

Fixed price after scoping

Typically includes

Profile audit and access confirmation
Categories, services and attributes completed
Descriptions written for real searches
Image set organised and uploaded
Posting plan and review-response workflow
Handover notes for your team

Price this work

Process

How the work runs

Step 1
Audit
Check accuracy, duplicates, categories and access.
Step 2
Complete
Fill out services, attributes, descriptions and imagery.
Step 3
Activate
Set up posting and review-response routines.
Step 4
Review
Check listing performance data and adjust.

What I need from you

Ownership of the profile, or willingness to complete Google's verification.
Accurate service, area and opening information.
Photographs of the work, premises or team where appropriate.

What changes the price

Number of locations.
Whether verification or access recovery is needed.
Posting frequency and whether content is written for you.
Whether review responses are ongoing.

Questions

Frequently asked questions

SEO services

Technical SEO, on-page optimisation, information architecture, internal linking, structured data and migration checks.

Image & creative asset creation

Website banners, product-image editing, campaign graphics, email and social creatives, marketplace image assets and export variants.

AEO services

Answer engine optimisation strategy and implementation: answerability, entity clarity, structure, technical availability and schema.

Get a fixed cost for google business profile management.

Share a little about your website, your goals and what is getting in the way. I'll use that to work out the right scope and next step.

Discuss profile management hello@fixedcosts.co.uk